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Unlock Insights with AI

Discover trends, identify issues instantly, and gain competitive advantages

Leverage cutting-edge AI technologies to provide deep sentiment analysis, predictive insights, and comparative analytics, empowering your business to proactively meet customer expectations and stay ahead in your market.

Our Services

01

Historical and Real-Time Sentiment Analysis

  • Examine historical datasets, to map sentiment changes over time (e.g., identifying a growing dissatisfaction with battery life).
  • Analyze customer feedback as it comes in, enabling real-time alerts when critical issues arise (e.g., sudden spikes in negative feedback due to product malfunctions) and early detection of emerging trends (e.g., growing popularity of a specific product feature).
  • Identify trends, improvements, or declines in customer perceptions and satisfaction (e.g., improved ratings after a product update).

02

AI-Enhanced Survey Solutions

  • Deploy surveys allowing responses via text or voice, with advanced AI agents analyzing responses.
  • Generate detailed insights and sentiment breakdowns from conversational data, such as customer satisfaction levels, frequent complaints, positive feedback patterns, and suggestions for product improvements.

03

Comprehensive Competitors Review Analysis

  • Aggregate and analyze product reviews from Amazon and other e-commerce platforms to identify common strengths and weaknesses (e.g., superior durability or persistent packaging issues).
  • Provide competitive insights and track product reputation trends over specified periods (e.g., tracking competitor ratings before and after a major product launch).

04

Multi-Source Data Integration

  • Consolidate data from CSV files, CRM platforms, and online reviews to create a unified, comprehensive view of customer sentiment, enabling informed decision-making and targeted business strategies (e.g., correlating customer complaints with recent service changes).
  • Offer deep insights into customer feedback trends, identifying causes for changes in review sentiments (e.g., declining sentiment due to recent pricing changes).

05

CRM Support Ticket Analysis

  • Perform sentiment analysis on support tickets to identify recurring issues, such as persistent software glitches, frequent delivery delays, or common product misunderstandings.
  • Set automated alerts for critical incidents, enabling swift responses and proactive customer care.

06

Cross-Dataset Comparative Insights

  • Leverage advanced machine learning algorithms and natural language processing techniques to integrate insights across multiple datasets, enabling accurate and comprehensive responses to complex, comparative queries (e.g., comparing customer feedback across different smartphone brands).
  • Generate strategic recommendations, such as product feature enhancements based on comparative analysis (e.g., identifying key features needed to outperform both iPhone and Android models).

Why Teams Love AskAha

We deliver deep sentiment analysis, predictive insights, and comparative analytics, empowering your business to proactively meet customer expectations and stay ahead in your market.

 

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★★★★★

AskAha cut our survey analysis time by 80%. Now we act on feedback before it’s outdated.

Oliver Schmidt

Beta User.